ORDERING 

Orders may be placed by Post, Fax, and Telephone or via the Internet and should include Product Number, Description, Originator’s Name, Job Title and Telephone number. If orders are followed up by post, please mark them clearly "CONFIRMATION ORDER" to avoid duplication. Duplicated orders, not marked as confirmation & being returned for credit, will be subject to a 20% re-stocking charge.

PRODUCT SPECIFICATIONS 

All descriptions, photographs and specifications of the products and services may be subject to change. We reserve the right to make any changes to goods or services which do not in our opinion materially affect the quality of the goods or services. The most up-to-date product information is maintained on our web site at www.atp-instrumentation.co.uk and we make best endeavours to inform customers of changes at the time of ordering.

RETURNS 

Any orders returned for credit, having been correctly supplied to customer requisitions, will be subject to a 20% re-stocking charge. Returns must be in a completely re-saleable condition with the original packaging. Credits will only be made after the goods have been inspected & confirmed as completely re-saleable. Refunds, credits or exchanges will not be considered after a period of 28 days from receipt of delivery.

DELIVERY & HANDLING 

Orders, which cannot be supplied from stock, will be acknowledged stating the anticipated despatch date. We will part ship all orders unless the order states "No Part Shipments". A standard £7.50 carriage charge (excl. VAT) covers delivery, packing and insurance to most U.K. addresses. Addresses in the Highlands and Islands of Scotland and some addresses in Northern Ireland, Isle of Man and Isles of Scilly incur extra delivery charges. The standard carriage charge is waived for UK orders of £150 and over.

DELIVERY DISCREPANCIES 

Discrepancies must be reported in writing to ATP within 7 days of receipt of the delivery, after this time ATP will not accept any claims for incomplete or incorrect deliveries.

ACCOUNT FACILITIES

30-day net accounts are available to all registered businesses, schools and local authorities. Should you wish to place a private order, please remember to add VAT and include a cheque with order, or telephone our Sales Dept. who can accept most major credit or debit cards. Export orders are only supplied on a pre-payment basis.

PRICES & DISCOUNTS

Prices stated are net and exclusive of VAT. Discounts are available for bulk purchases. Prices are subject to change without notice, with orders being despatched at current prices.

GUARANTEE & SERVICE

All instruments are covered by a minimum 12 months guarantee with the exception of probes, electrodes, batteries & fuses. Any item returned under warranty will be subject to inspection and carriage charges if the item is found to be in working order or has been subject to misuse. After the expiry of the guarantee, ATP undertakes to provide service and repairs with all costs being advised prior to the work being carried out. After evaluation of an instrument (over 12 months old), if you decide not to have it repaired or replaced, an evaluation fee of £25 will be charged.

RETENTION OF TITLE

All goods remain the property of ATP until payment is made in full.
® Trademark 2010 ATP, all rights reserved. The ATP trademark and registered trademark names used are trademarks and registered trademarks of ATP INSTRUMENTATION LTD.
All Rights Reserved. E & EO.
Copyright © 2010 ATP Instrumentation Ltd.